Overview
Atlassian Cloud implementation for organisations starting or restarting
An Atlassian implementation sets up Atlassian Cloud for an organisation: the organisation and site structure, user identity and access, security and data residency settings, and then the products themselves, usually Jira, Confluence and Jira Service Management, with Loom and Rovo alongside. It ends with real teams working in the tools, not just a configured site.
It suits organisations adopting Atlassian for the first time, those rebuilding a site that grew without a plan, and those bringing teams onto Atlassian from tools such as spreadsheets, Trello boards, Monday.com, Asana or an older ITSM product. If you're moving from Atlassian Server or Data Center, our Cloud migration page covers that path; for Jira-specific design, see our Jira page.
Great Minds is an Atlassian Silver Solution Partner with Atlassian's Cloud Migration Delivery and Service Management Sales accreditations, and we invoice Atlassian licences in Australian dollars. We set up the foundations that are hardest to change later first, such as identity, data residency and permission models, then build and pilot with a few teams before rolling out more widely. AI agents do repetitive build and data-mapping work; our consultants own the design and sign off every change.
Capabilities
What an Atlassian implementation covers
The foundations come first because they affect every team that joins later. The products are then built to a design agreed with the teams that will use them.
How we deliver
An Atlassian implementation, from discovery to rollout
This is the delivery method we used for a global appliance manufacturer, where we ran three proof-of-concept builds in a sandbox before choosing the final design.
Workshops with the teams that will use Atlassian and the people who will run it: how work flows, which requests come in, what leaders need to see, and which systems must connect.
Site structure, identity and permission model, then spaces, workflows, fields, templates and automation, built in a sandbox and reviewed with your team before production.
A small group of teams uses the tools on real work for a set period. We measure what works, fix what doesn't, and agree the standards that every later team will use.
Rollout in waves with role-based training, admin documentation and a clear owner for every space and rule. After launch we can stay on for managed support, or hand over to your platform team.
Australian considerations
What Australian organisations should check
Data residency first. Atlassian Cloud data for Jira, Jira Service Management, Jira Product Discovery, Confluence and Loom can be pinned to Australia (Sydney) on Standard, Premium and Enterprise plans. Set it when the site is created, because moving an existing site's data later involves downtime. User account information stays in Atlassian's central identity service and can't be pinned.
Identity and access. SAML single sign-on and SCIM user provisioning need an Atlassian Guard Standard subscription. For organisations working to the Essential Eight or CPS 234, enforcing sign-in through your identity provider, with its multi-factor authentication, is usually the first control your security team asks for, so we include Guard in the plan from the start.
Personal information and cost. Service desks and HR spaces hold personal information covered by the Privacy Act, so we design permissions for those spaces separately. Atlassian invoices Cloud in US dollars; buying through Great Minds gets you Australian-dollar invoices. Our guide to Atlassian licensing in Australia covers plans and GST.
FAQ
Atlassian implementation questions
Do we need Atlassian Guard?
If you want single sign-on through Microsoft Entra ID, Okta or another SAML provider, or automatic user provisioning, yes: both need Atlassian Guard Standard. Most mid-market and enterprise organisations need it, and it's priced separately from Jira and Confluence, so include it in the budget.
Which Atlassian products should we start with?
Start where the pain is. Teams tracking work in spreadsheets or several tools usually start with Jira and Confluence together. Teams handling requests from other people start with Jira Service Management. Rovo and Loom can follow once the content and permissions are in good shape.
Should we run a pilot before rolling out?
Yes. A pilot with a few teams on real work shows which parts of the design need to change while that's still cheap. For a global appliance manufacturer we ran three proof-of-concept builds before agreeing the final design, which then carried more than 50 teams and 400 tasks.
Can you move our work from Trello, Asana or Monday.com?
Yes. We map the old boards, fields and statuses to the new design and import open work with its history where the source tool allows it. Old workarounds are left behind rather than copied across.
How do Marketplace apps fit in?
Carefully. Apps fill real gaps, but each one adds cost, a vendor to assess and something to maintain, and many are priced on your user tier. We check whether a native feature or automation does the job first, and review each app's data handling before installing it.
How long does an Atlassian implementation take?
A focused implementation for a few teams can be live in a few weeks. An organisation-wide rollout across several products and integrations is delivered in waves over a few months. We give you a scoped plan and price before work starts.
People
The people who plan and build your Atlassian site
Our Atlassian team plans and delivers implementations from Sydney.
Senior consultants own the design, the client relationship and every go-live decision. AI agents do repetitive build and data-mapping work, and a consultant reviews every change before it reaches production.
Case studies
Atlassian implementation for a global manufacturer
For a premium kitchen appliance manufacturer, we ran three proof-of-concept builds before implementing Jira, Jira Service Management and Confluence for its product launch process. More than 50 teams and 400 tasks now run on one platform.
Insights
Latest thinking
Atlassian Cloud pricing in AUD: licences, tiers and metered AIWhat Atlassian Cloud costs in AUD after the October 2026 price rise, plus GST, plan tiers and how Rovo credits and automation are billed from 3 December.
The connected enterprise: integrating Salesforce, Atlassian, Adobe and ERPHow to connect Salesforce, Atlassian, Adobe and your ERP: system-of-record map, architecture options, API limits, APP 8 and CPS 230, and where to start.
Atlassian Data Center to Cloud: the Australian migration guideAtlassian Data Center goes read-only on 28 March 2029. Key dates, Australian data residency, CPS 230 and privacy checks, and a migration plan.