Overview
Atlassian tools are critical to how modern enterprises deliver software, manage work, and support customers.
But as teams scale, workflows evolve, and integrations deepen, the need for expert-level support becomes non-negotiable.
Great Minds Consulting delivers structured Atlassian support designed for enterprise environments—combining technical depth, proactive guidance, and a rapid response model aligned to your operational demands. Whether you’re stabilising a complex Jira instance, tuning performance, or preparing for a major change, we’re the partner you call before things go sideways.
Capabilities
Our support model is built for modern Atlassian environments—hybrid, integrated, and business-critical.
From shaping your business strategy to implementing cutting-edge technology and executing impactful marketing, we provide end-to-end solutions that drive efficiency, growth, and competitive advantage.
People
Great Minds Support is not a ticket queue. It’s a direct line to specialists who’ve implemented, scaled, and stabilised Atlassian environments across industries.
Our team includes certified Jira administrators, workflow architects, and enterprise solution engineers who engage as an extension of your internal team. We solve with context, not guesswork.
Case Studies
Explore how we’ve helped teams improve uptime, resolve root issues, and reduce operational risk through high-touch, enterprise-grade Atlassian support.
Our Insights
Our support model combines problem-solving with strategic oversight, helping platform owners make better decisions about configuration, scale, and risk. We bring the expertise of a consulting partner and the responsiveness of a dedicated support team. The result? Systems that stay up, and teams that stay ahead.
ERP Definition Enterprise Resource Planning (ERP) platforms are the backbone of modern business operations, integrating...
IT Service Management (ITSM) is crucial for maintaining the efficiency and reliability of IT services....
Great Minds is a management consulting firm specialising in change and transformation solutions powered by global software vendors like Atlassian, Salesforce, Microsoft, and Google.
APAC head office:
Great Minds acknowledges the Gadigal of the Eora Nation as the traditional custodians of this place we now call Sydney. As the traditional owners of the lands, on which our offices are located. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.
