Overview
From sales forecasting to service recommendations, Einstein AI turns your data into decisions—streamlining workflows, improving customer experiences, and boosting business performance.
Great Minds Consulting specialises in implementing and optimising Einstein AI across Salesforce Sales Cloud, Service Cloud, and Marketing Cloud. We tailor intelligent features to your business, integrating predictive models, automated insights, and workflow triggers into your daily operations. As a multi-platform consultancy, we also connect Einstein with external tools for richer, cross-platform intelligence and decision-making.
Capabilities
As a multi-vendor consultancy, Great Minds can integrate Einstein with Adobe, Microsoft, and other systems to enrich your analytics and decision automation.
From shaping your business strategy to implementing cutting-edge technology and executing impactful marketing, we provide end-to-end solutions that drive efficiency, growth, and competitive advantage.
Partnerships
We integrate CRM intelligence with platforms like Adobe Experience Cloud, Microsoft 365, and Google Workspace—unlocking unified data, deeper insights, and more personalised customer journeys. Our unique strength lies in designing systems where Einstein AI enhances not just one platform, but your entire technology stack.
People
Our team brings together certified Salesforce experts, AI strategists, and automation specialists who understand how to align Einstein capabilities to business goals.
From initial configuration to continuous optimisation, we help you unlock the full value of Einstein AI.
We also bring cross-cloud and multi-vendor experience, ensuring your Einstein implementation doesn’t sit in a silo but becomes part of a larger, integrated system that supports smarter, faster decisions across your organisation.
Case Studies
From lead scoring to intelligent case routing, our case studies show measurable improvements in performance and customer outcomes. Whether you’re new to Einstein or looking to scale its use across multiple clouds, Great Minds helps you do it right—with speed, strategy, and precision.
Our Insights
Our insights help leaders embed intelligence into daily operations, enabling smarter work across sales, service, and marketing. Great Minds Consulting shares practical, enterprise-focused advice that helps you go beyond automation—and into transformation.
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Great Minds is a management consulting firm specialising in change and transformation solutions powered by global software vendors like Atlassian, Salesforce, Microsoft, and Google.
APAC head office:
Great Minds acknowledges the Gadigal of the Eora Nation as the traditional custodians of this place we now call Sydney. As the traditional owners of the lands, on which our offices are located. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.
