Overview
Salesforce enables enterprise leaders to unify sales, service, marketing, and experience in a single ecosystem. But the platform alone doesn’t drive results—clarity, alignment, and execution do.
At Great Minds Consulting, we work with Salesforce to deliver more than implementations. We bring a strategic lens to every engagement, ensuring your Salesforce instance reflects your workflows, connects with your enterprise systems, and enables smarter, faster decision-making. From first rollout to long-term optimisation, we embed governance, automation, and performance into every layer of your CRM and customer experience environment.
We don’t just work with Salesforce—we’re certified to lead its most strategic, high-stakes programs. Our team holds deep credentials across Salesforce clouds, platforms, and disciplines—demonstrating the trust placed in us by the platform and our enterprise clients.
Our Salesforce accreditations reflect our commitment to technical rigour, continuous learning, and exceptional delivery. From solution architecture to administration, from industry clouds to integrations, we bring certified capability across every layer of the Salesforce ecosystem—ensuring our clients can move forward with speed, certainty, and confidence.
Capabilities
Salesforce becomes truly transformative when implemented with discipline and connected across your architecture.
We bring structure, clarity, and platform depth to every engagement. At Great Minds, we deliver Salesforce services that span strategy, implementation, integration, and automation. We align platform configuration to business processes, connect Salesforce to your broader stack, and ensure every deployment is scalable, secure, and optimised for impact.
Products
Salesforce offers a broad suite of cloud products designed to unify customer, service, sales, and marketing operations—but real value depends on the strategy behind the implementation, and the structure beneath it.
At Great Minds, we bring the full Salesforce platform together in ways that support your teams, simplify your data, and improve business performance. Whether you’re focused on lead-to-cash, case management, self-service portals, or partner experiences—we design Salesforce around how your business actually runs.
Case Studies
Our implementations reduce friction, increase visibility, and enable faster, smarter customer engagement. Explore how Great Minds has delivered Salesforce success for clients across retail, SaaS, financial services, and member-based organisations.
Our Insights
It becomes an engine for forecasting, customer engagement, and data-informed decision-making. At Great Minds, we guide enterprise leaders in leveraging Salesforce as part of a broader customer and operations strategy. From design to delivery, we ensure your investment becomes a competitive advantage.
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Great Minds is a management consulting firm specialising in change and transformation solutions powered by global software vendors like Atlassian, Salesforce, Microsoft, and Google.
APAC head office:
Great Minds acknowledges the Gadigal of the Eora Nation as the traditional custodians of this place we now call Sydney. As the traditional owners of the lands, on which our offices are located. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.
