Insights · 9 articles

Data and AI

Dive into the world of Data and AI with our insightful articles.

Team working together in an open-plan officeAgentic AI & automation · 29 October 2026Agentic AI for Australian mid-market: 40 use cases by department40 agentic AI use cases across finance, sales, service, IT, HR and operations, with a scorecard to rank them, AUD running costs and the Australian rules.Code on a developer's screenConnected enterprise · 27 October 2026The connected enterprise: integrating Salesforce, Atlassian, Adobe and ERPHow to connect Salesforce, Atlassian, Adobe and your ERP: system-of-record map, architecture options, API limits, APP 8 and CPS 230, and where to start.Person making notes beside printed charts and reportsAgentic AI & automation · 13 October 2026Automated decisions and the Privacy Act: what changes on 10 December 2026From 10 December 2026, privacy policies must disclose automated decisions that significantly affect people.Developers brainstorming at a desk among sticky notes and a laptopConnected enterprise · 11 August 2025Agentic AI in systems integration: what it does and how to govern itWhat AI agents do in integration projects and what people still own, MCP, governance, why projects fail, and a real result.Man typing at a laptopAgentic AI & automation · 8 August 2025OpenAI for enterprise: a guide for Australian organisationsChatGPT Business vs Enterprise, choosing a model, what data residency in Australia covers, and connecting OpenAI to the platforms you run.Robotic arm for packing.Connected enterprise · 25 May 2025From chaos to coherence: The role of Agentic AI in PIM integrationAgentic AI enables adaptive, self-healing PIM integrations that reduce complexity, improve product data quality, and accelerate time-to-market.Two women looking at a phone together on a busy shopping street at nightCustomer data & CX · 30 September 2024AI in customer acquisition: what works for Australian marketersWhere AI genuinely improves customer acquisition, why connected first-party data comes first, and the Australian privacy and spam rules CMOs must plan for.Network cables connected into a server rackConnected enterprise · 12 February 2024How to integrate Atlassian with your tech stackThe ways to connect Jira and Confluence to Salesforce, Microsoft and AI tools, the Connect deadline, and worked examples.Team talking around a table in a warm, busy officeAtlassian System of Work · 11 February 2024AI in work management platforms: what it actually doesWhat Rovo and AI agents really do in Jira and Confluence, where they fall short, what they cost and how to roll them out.

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