Overview
Microsoft Dynamics 365 is more than a CRM or ERP—it’s a modular suite of intelligent business applications designed to help enterprises operate with greater agility, intelligence, and impact.
From managing leads to automating supply chains, Dynamics brings all your customer, operational, and financial data into one connected ecosystem. At Great Minds Consulting, we help enterprises deploy and optimise Dynamics 365 as a strategic platform for growth. Our consulting services go beyond implementation—we align Dynamics to your business strategy, integrate it into your digital architecture, and enable the automation, reporting, and insight capabilities that drive performance across teams and functions.
We integrate Dynamics with core systems including Microsoft 365, Azure, Salesforce, Atlassian, Adobe Experience Cloud, and legacy ERPs—ensuring seamless workflows, data governance, and real-time visibility. As a multi-vendor consultancy, Great Minds makes sure Dynamics is not an island—it’s a connected, intelligent platform that fits within your enterprise architecture.
Capabilities
Microsoft Dynamics 365 delivers value when it’s designed around how your business actually works—spanning people, processes, and platforms with precision and scale.
At Great Minds, we implement Dynamics 365 to support enterprise strategy—from customer engagement to finance transformation. We help clients integrate Dynamics across CRM, ERP, field service, and marketing—embedding automation, surfacing real-time insight, and ensuring every process is connected and measurable.
People
Our team brings experience in delivering large-scale CRM and ERP programs, with a focus on strategy alignment, cross-functional process design, and outcome-based delivery.
At Great Minds, we work closely with leadership, IT, and operations to ensure Dynamics 365 is not just technically deployed—but actively enabling strategic goals across the business.
Case Studies
Great Minds delivers outcomes that extend beyond software—improving sales velocity, operational resilience, and the quality of enterprise decision-making.
Our Insights
Dynamics 365 offers the opportunity to rethink how your organisation connects planning, execution, and insight. At Great Minds, we help enterprise leaders use Dynamics to build an operating model that is connected, intelligent, and scalable—driven by strategy and enabled by technology.
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Great Minds is a management consulting firm specialising in change and transformation solutions powered by global software vendors like Atlassian, Salesforce, Microsoft, and Google.
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