Management consultants based in Sydney and Hong Kong
overview

Integrated Salesforce CRM and marketing solutions that deliver results

As the world’s leading Customer Relationship Management (CRM) platform with over 170,000+ customers globally, Salesforce provides a suite of cloud-based products across marketing, sales, commerce, and service. This provides a shared view of your customers in one integrated CRM platform. With Salesforce, you create deeper relationships with your customers by understanding them and managing your interaction with them better.

Great Minds provides Salesforce implementation, application integration, support and training to businesses of all sizes and industries.

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Solutions

End-to-end Salesforce consulting and implementation

Great Minds provides services to support your organisation helping you maximise your use of Salesforce products.

  • Salesforce Implementation

    Our tailored end-to-end implementation services cover a comprehensive roadmap, change management plans and support your organisation through brief through to the configuration and deployment of Salesforce in your organisation.

  • Data Migration

    Our data experts can help with migrating data from a legacy platform or to the cloud, streamlining your migration to Salesforce from day one with a migration strategy that will also typically uncover opportunities for improvement.

  • Salesforce Integration

    Integrating Salesforce with other applications is powerful. By integrating systems with the Salesforce platform, your organisation can provide stakeholders with a holistic view of your business, improve data accuracy, eliminate manual processes, integrate business processes and save time and money.

Approach

Our Salesforce Consulting and implementation Approach

  • Understand and access

    Through a number of workshops, we seek to understand the business’s objectives and vision, the team and structure. Using the business process models and our understanding of the business, we then audit Salesforce and other integrated systems to identify enhancements and efficiencies.

  • Execute

    Businesses are constantly changing and CRMs are at the heart of change. Together, we help organisations implement flexible, iterative solutions that deliver business value early and often.

  • Monitor and support

    We partner with our clients to ensure seamless user and business adoption. Supporting organisations and staff at every level and educating them on best practice methods and features of the entire Salesforce platform.

Case Studies

We let our clients' results speak for themselves

We take our clients’ confidentiality seriously. While we may have changed some names, the results are real.