Management consultants based in Sydney and Hong Kong
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Salesforce Certified Consultants

As Salesforce Certified Consultants (SCC), we partner with organisations to improve their customer experience capabilities, so they can connect and engage with customers more frequently and more efficiently.

Great Minds > About > Partnerships Ecosystem > Salesforce
overview

Connect to your customers in a whole new way with the world’s #1 CRM platform.

  • Move deals faster by tracking customer information and interactions in one place
  • Make more insightful decisions — faster, and from anywhere — with the most up-to-date information
  • Drive customer engagement by automating and personalising your email marketing at scale.
  • Deliver exceptional social experiences by connecting them to marketing, sales, and service
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Sales Cloud

Grow your accounts, find new customers, and score more wins with Sales Cloud.

  • Keep deals moving forward with AI-powered sales tools.
  • Create a personalised sales journey for every customer.
  • Simplify your day-to-day with easy-to-build apps.
  • Power the next generation of inside sales reps.
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Service Cloud

Support customers everywhere using service features that keep the conversation flowing.

  • Solve customer problems and close cases faster from a single console screen
  • Provide faster service by helping customers find the answers they need on their own in self-service communities.
  • Personalise customer care and predict needs using insights from customer behaviour.
  • Provide conversational service over SMS, MMS, and group services with live messaging.
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Marketing Cloud

Build and manage customer journeys with Marketing Cloud.

  • Drive customer engagement by using CRM and other data to automate and personalise your email marketing at scale.
  • Extend your digital marketing by adding mobile to your email and social campaigns.
  • Create 1-to-1 customer journeys across email, mobile, social, ads, and the web that connect across marketing, sales, service, and more.
  • Deliver exceptional social experiences by connecting them to marketing, sales, and service and analysing data from over a billion sources.
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