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Customer Relationship Management – CRM

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CRM Consulting

CRM Consultation Services Powered by Salesforce and Microsoft Dynamics

We focus on creating an integrated technology ecosystem, ensuring that your CRM system supports your vision and goals.

As a leader in technology consulting, we understand that a tailored CRM solution can be transformative for your business, driving growth and fostering deeper customer relationships. We offer specialised CRM consultation that leverages the robust capabilities of Salesforce and Microsoft Dynamics 365 to revolutionise how your organisation manages customer interactions, tracks sales activities, and personalises marketing efforts.

At Great Minds Consulting, we bring 14 years of experience in collaborating with enterprise organizations to upgrade their operations with cutting-edge technology. Whether you’re looking to implement a new CRM system or optimize an existing one, our team excels at crafting bespoke strategies that align with your unique business needs and objectives.

01.
Our Salesforce CRM consulting services are designed to maximize the potential of one of the most trusted and widely-used CRM platforms.

By implementing Salesforce, we help you streamline operations, attain actionable insights, and enhance customer engagement. Our experienced consultants tailor solutions to your specific needs, ensuring seamless integration and optimal utilization of Salesforce’s rich features, including lead management, workflow automation, and predictive analytics. Transform your customer relationships with our expert Salesforce services.

02.
Microsoft Dynamics CRM offers advanced tools for sales, customer service, and marketing automation, enabling you to track customer interactions, personalize communications, and make data-driven decisions.

With its integration capabilities across Microsoft 365 and Azure, Dynamics CRM ensures a unified experience, connecting your teams to the tools they use daily while providing deep customer insights.

Our consultants work closely with your team to customize Microsoft Dynamics CRM, adapting it to your unique workflows and objectives. Whether you’re looking to improve sales forecasting, manage customer support more effectively, or gain real-time analytics, we deliver a tailored solution that enhances productivity and drives customer satisfaction.

Our Work

Case Studies

We present the following case studies that exemplify the type of solutions and services we are providing across our customer base.

What we do

Frequently Asked Questions

We have put together a list of frequently asked questions below, should you not find the answer to your question please contact us.

Salesforce CRM implementation for Hong Kong law firm

In the fast-paced world of legal services, efficiency, accuracy, and client satisfaction are paramount. This case study delves into the transformative journey of a…

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Global Appliance Manufacturer

Assisting a global kitchen appliance manufacturer achieve increased levels of efficiency.

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Cyber Security review for Australian Asset Manager

With a looming risk of a cyber security breach due to ad-hoc infrastructure upgrades due to strong growth, this asset manager needed a clear…

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May 1, 2021

WCAG compliance for eCommerce giant

Web Accessibility is now propelling this eCommerce giant’s website digital capabilities.

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Let's talk about your next project

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