This TQM article provides an insight into the 7 most effective steps in the Strategic Planning Process
Law firms are facing increased pressure to transform to keep up with technology and trends in other industries.
Major change management projects in organisations require an understanding of the culture of the company, and the way that culture may actively resist any changes.
Though many consider artificial intelligence (AI) and robotics to be past the reach of humans, technology has proved it wrong.
Businesses are turning to Robotic Process Automation (RPA bots) to automate routine, rule-based tasks but what about perception-based tasks that often require human interaction? Robotic Process Automation (RPA) can be the answer but where does it fit in the long-term?