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November 28, 2023

ITSM best practices are essential for streamlining service delivery and enhancing productivity within an organization by implementing a robust service management framework, fostering a service-oriented culture, leveraging automation and self-service capabilities, emphasizing continuous improvement and measurement, establishing strong governance and control, adopting a customer-centric approach, creating a comprehensive service catalogue, and implementing a well-defined incident and problem management process.

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Mastering ITSM in 2023: Key Strategies and Solutions
November 27, 2023

Information Technology Service Management (ITSM) has become a critical component for businesses striving to stay ahead of the competition and meet the ever-increasing demands of their customers.

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Great Minds - Management Consulting
November 10, 2023

Jira Work Management is a project management software that helps teams plan, track, and deliver projects efficiently, offering features such as project setup, task tracking, collaboration, reporting, and advanced integrations.

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Software engineers working on project
November 1, 2023

This guide provides a step-by-step process for getting started with Jira Service Management, a service desk platform, to optimise service delivery and maximise productivity. It covers understanding Jira Service Management, determining goals, planning implementation, configuring the platform, integrating with other tools, training users, measuring success, and ongoing optimisation.

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October 14, 2023

Atlassian offers powerful tools that can enhance collaboration and productivity in organisations.

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How to Optimize Your Workflow with Jira Work Management
October 13, 2023

Jira Work Management, developed by Atlassian, is a comprehensive project management tool that allows businesses to automate tasks, track performance, collaborate effectively, and foster an environment of continuous learning. The platform's customisable nature enables businesses to create a structure that suits their unique operations.

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