Management consultants based in Sydney and Hong Kong
overview

Meet end-user IT Support requirements while ensuring optimum device management.

Supporting end-users can be very challenging, especially in large organisations.

With a range of devices from workstations to laptops, tablets and phones, managing them all at the end-user level can take up a lot of valuable time and resources, not to mention the security and governance challenges.

Great Minds has a significant pool of IT strategists, consultants, project managers and IT support technicians that understand the project and execution requirements of best practice end-user computing.

Solutions

End-user computing is changing exponentially, are you keeping up?

We become an extension of your IT team, providing everything from full project management to just an extra set of hands when you need it the most.

  • IT Service Desk

    Our 24×7 IT helpdesk includes 1st, 2nd, and 3rd level engineers with a range of hardware and software expertise.

  • Managed Desktop Services

    Includes all services in order to manage a desktop environment from precurement, deployment, backup, support and security.

  • On-site Services

    Project managers and engineers, ready for any scale of equipment provisioning, deployment, relocation or refresh.

  • Proactive Monitoring

    Keeping a proactive eye on equipment alerts you before incidents occur. Allowing you to address issues before they become critical.

Approach

Approach to End-user infrastructure support

  • Step 1

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